Surena School App Privacy Policy

Last updated: 17-01-2024

1. Information We Collect

1.1 Personal Information

• User Account: When you create an account, we collect your username, email address, and password to secure your account and enable essential features.
• Profile Information: You have the option to provide additional information such as a profile picture, status, and other details that enhance your user experience.

1.2 Usage Information

• Log Data: We collect information about your device, IP address, browser type, and operating system. This data helps us improve app performance, troubleshoot issues, and enhance security.
• Analytics: We may use analytics tools to gather aggregated, non-personal information about app usage patterns, helping us improve our services.

2. How We Use Your Information

We use your information for the following purposes:

• Providing Services: To offer you a seamless chatting experience and maintain your account.
• Improving Features: To enhance and personalize our app based on user preferences and feedback.
• Customer Support: To assist you with any inquiries, issues, or feedback you may have.
• Legal Compliance: To comply with legal obligations and respond to law enforcement requests.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. However, we may share information under the following circumstances:

• Service Providers: We may use third-party service providers to assist with app development, maintenance, or other services. These providers have limited access to your information.
• Legal Requirements: If required by law, we may disclose information to comply with legal processes or government requests.

4. Security

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices

You have the right to:

• Access and Update: Access and update your personal information through your account settings.
• Delete Account: Delete your account and associated data through the app settings.

6. Updates to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes via email or app notifications.

7. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at surenasolutions@gmail.com.